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Sarit Shani Hay: Creative Spaces for Children
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Shipping and Returns Shani Hay Design

International shipping is available.
Shipments within Israel will be delivered within 5 business days from payment
International shipments will be delivered within 10 business days from payment.
The items are being shipped from Israel and are processed by our shipping partners ___.
Please kindly note that shipments outside Israel might run in to custom delays in the receiving country
Self collection is available from our studio at 39 Nachmani Street, Tel-Aviv by appointment


All orders are shipped ddu delivery duty unpaid and may therefore be subject to import taxes, custom duties and other fees levied by the country of destination.

Please kindly note that you, as the recipient, are responsible for the payment of import duties at the time of delivery. For more information on custom fees, please contact your local custom office.


Shani Hay Design accepts returns for a refund on all items bought in our online store within 21 days after receiving your order, under the following conditions:

1. The returned item must be in the same condition in which it was delivered to you: unused, unwashed, unaltered and undamaged, with all tags and cards still attached and with all of the original packaging.

Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.

2. To avoid any additional charges at our local customs, clearly mark returned goods on the parcel.

3. Shani Hay Design will not be held responsible for packages that are detained at customs because of lacking or insufficient documentation. Incomplete returns will be refused and returned to the shipper.

4. Kindly note that the return shipping costs are at the expense of the customer. The responsibility for the returned goods remains yours until it has reached us. Items lost or damaged in transit will not be refunded. Therefore we strongly advise you to insure your return shipment and use a reliable courier.

5. Returns should be sent to:

Shani Hay Design LTD
39 Nachmani st.
6579508 Tel-Aviv, Israel


6. Once your return has been received and accepted by us, your refund will be completed via the original payment method, excluding the delivery costs and custom duties.
Returns that do not meet our return policy will not be refunded and will be sent back to the customer.
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